Welcome to the Petrala Messaging Service Privacy Policy.
1. Collection of Information
Directly Provided Information: We collect information that you provide when using the Messaging Service, including your phone number and email address.
Messaging History: When you send messages through the Messaging Service, we collect your messaging history and any information contained within those messages.
Cookies and Similar Technologies: We use cookies to personalize your experience, such as sending customized text messages (e.g., shopping cart reminders). Cookies are stored on your device by your browser.
Other Interactions: If you participate in contests, sweepstakes, research studies, or email surveys, or contact us about the Messaging Service, we collect the information you provide, including basic contact details.
2. Use of Information
We use your information to deliver, analyze, maintain, and enhance the Messaging service. This includes customizing and personalizing your experiences on the service.
3. Sharing of Information
Service Providers: We may share your information with third parties to assist in providing the Messaging Service.
Legal Requirements: We may disclose your information to comply with laws, respond to legal processes, enforce contracts, or protect the rights and safety of Exponea, our affiliates, you, or others.
Aggregate or De-identified Information: We may share de-identified or aggregate information about your use of the Messaging Service with third parties, including advertisers and sponsors.
4. Protection of Information
We employ a variety of security measures to protect your information, though we cannot guarantee 100% security. We are not liable for unintentional disclosures.
5. Retention of Information
Your information is retained as long as necessary for the Messaging Service, to comply with legal obligations, resolve disputes, and enforce agreements.
6. Choices and Controls
Consent to automated marketing texts is not a condition of purchase. You can opt out of receiving messages by replying with STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. See our Terms for more details.
7. Customer Care
For assistance, please email service@petrala.co